amazon customer service telephone number

She had not made the charge, and the alert came from an email address ending in “.ng,” signifying Nigeria.

A second woman received a phishing email July 21 from “Amazon Security Team.” The email, featuring Amazon's logo, said a charge of $732 had been processed on her account.A woman received an email purporting to be from Amazon and responded by revealing her Social Security and credit card numbers and giving a stranger remote access to her computer and iPad.Here are more recent Amazon-related frauds reported to AARP's fraud helpline. He also went to his bank to have his account monitored, called his credit card issuer so that purchases on his card could be monitored and took his computer to a bona fide expert for a cleanup. As instructed, he refused to pay one red cent to the con artist.

That prompted the victim to call AARP's toll-free F raud Watch Network Helpline, 87. The swindler said payment could be made only by money order. Still, the man chose a $999 “lifetime” option, in hopes of resolving the hacking situation for good. The fraudster, from a distance, even arranged for an authentic-looking receipt to be printed on the retiree's printer. “He never answered my questions to my satisfaction.' 'I asked, ‘What government agency has oversight over you?’ “ the retiree says. But when the phony Amazon rep transferred him to the computer company, he heard a voice that sounded identical to that of the original fraudster.

The victim, who spoke to AARP and asked that his name not be used, chose one of the suggested companies. To rectify the situation, the retiree was told, he could use one of two preferred companies to prevent more computer intrusions and get back the information that the hackers may have obtained. She couldn't reset her password, either.Ī relative went online for an Amazon customer-service phone number and when the retiree called it, he was told that a $4,800 television had been charged to the account, which reportedly had been hacked by more than 40 people in Mexico. A retired educator, he says his wife placed an order for two iPhone cases on, but when she tried to log back into her account, she couldn't. En español | A fake phone number for almost tripped up an 81-year-old man from West Virginia.

Amazon customer service telephone number